Horolog is made by High Line Labs LLC. Email us with questions, bug reports, or ideas.
You can reach us by email, or from the Settings screen inside Horolog. Either way, including these details helps us resolve things on the first reply:
On your device, and in your own private iCloud storage if you have iCloud enabled. Your collection is never stored on our servers. See the Privacy Policy for details.
With iCloud enabled, sign in to the same Apple Account on the new device and your collection syncs down on its own. Restoring from an iCloud or encrypted local backup also carries it across. If something looks missing after a transfer, get in touch before re-entering anything.
Send it over. Much of what is in Horolog today started as an email from someone who collects.
Subscriptions are handled by Apple. Open the Settings app, tap your name, then Subscriptions. We are happy to help if something looks wrong.
Press and review requests: see the Press Kit. For anything else, support@highlinelabs.co reaches us.